Southwest Airlines Professional Communications Certification Practice Exam

Telecommunications etiquette suggests gaining permission for what?

1. Using someone's phone number

2. Sending a fax of more than 10 pages

3. Video recording a conference

4. Scheduling a video call

The correct answer is: Sending a fax of more than 10 pages

The correct answer pertains to gaining permission before sending a fax of more than 10 pages. Telecommunications etiquette places emphasis on respecting others' resources and time. Sending lengthy faxes can consume significant paper and potentially tie up a recipient's fax machine, disrupting their own communications and workflows. By requesting permission before sending large documents, you demonstrate consideration for the recipient's preferences and limitations. Other options may involve seeking some level of consent, but they do not align as closely with formal telecommunications best practices focused on courtesy and resource management. For instance, using someone's phone number could generally require permission, but it is less prominently a matter of etiquette in the context of formal communications as the other options. Video recording a conference typically involves broader attendance and possibly public implications, making permission essential but not as directly linked to formal etiquette. Scheduling a video call is often a collaborative process rather than an act that necessitates permission due to its collaborative nature. Thus, the emphasis on large faxes emphasizes careful consideration and propriety in professional communication environments.