Southwest Airlines Professional Communications Certification Practice Exam

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Study for the Southwest Airlines Professional Communications Certification Exam. Engage with flashcards and multiple-choice questions. Each question offers hints and explanations to boost your preparation. Ace your exam!

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What does the notation "cc: John Smith" signify at the end of a letter?

  1. John Smith is the main recipient of the letter

  2. John Smith is an additional recipient of the letter

  3. John Smith is the sender of the letter

  4. John Smith is the subject of the letter

The correct answer is: John Smith is an additional recipient of the letter

The notation "cc: John Smith" at the end of a letter indicates that John Smith is receiving a copy of the correspondence, making him an additional recipient. This practice is commonly used in professional communication to keep relevant parties informed about the contents of the letter without them being the primary recipients. It allows for transparency and enables multiple stakeholders to be on the same page regarding the information shared. In this context, the primary recipient is the person the letter is addressed to, while those listed in the "cc" line are included for their awareness. This notation helps ensure that all involved parties have access to the same information while clarifying their roles in the communication process.