Southwest Airlines Professional Communications Certification Practice Exam

What is the name of the process used to explore new information on a topic?

1. Analysis

2. Research

3. Review

4. Assessment

The correct answer is: Research

The correct answer is research because it specifically refers to the systematic investigation and study of materials and sources to establish facts and reach new conclusions. Research involves gathering, reviewing, and analyzing various types of information to enhance understanding of a subject. It is an essential process that encourages inquiry and exploration, allowing individuals or organizations to delve deeper into specific topics to uncover new insights or knowledge. While analysis, review, and assessment are related concepts, they serve different purposes. Analysis typically involves dissecting and interpreting data or information, often after research has been conducted. Review might suggest a process of looking over or evaluating existing findings or literature without necessarily conducting new investigations. Assessment usually refers to the evaluation of something, often focusing on measurement or judgment of quality, effectiveness, or value, rather than the exploration of new information. Thus, research is the most appropriate term for exploring new information on a topic.