Southwest Airlines Professional Communications Certification Practice Exam

What is the purpose of letterhead in a letter?

1. To provide additional information

2. To make the document appear less formal

3. To indicate that the letter is an official document

4. To improve readability

The correct answer is: To indicate that the letter is an official document

The purpose of letterhead in a letter is to indicate that the letter is an official document. Letterhead includes essential information such as the name, logo, address, and contact details of the organization or individual sending the letter. This not only establishes the identity of the sender but also lends credibility to the communication, signaling to the recipient that the content of the letter is serious and should be taken as an official correspondences. By using letterhead, the sender effectively communicates their professional status and the formal nature of the correspondence, reinforcing the authenticity of the document. Other options, while they may relate to aspects of communication, do not accurately capture the primary function and significance of letterhead in conveying professionalism and official stature.