Southwest Airlines Professional Communications Certification Practice Exam

Which of the following is NOT considered a benefit of teleconferencing?

1. Increases travel opportunities

2. Facilitates remote participation

3. Enhances communication

4. Decreases technology costs

The correct answer is: Decreases technology costs

Teleconferencing is known for its various advantages, one of which includes reducing costs associated with travel and technology. However, claiming it decreases technology costs is somewhat misleading. While teleconferencing may eliminate the need for travel expenses, it can also require investment in technology such as software, hardware, and reliable internet connectivity to facilitate seamless communication. Consequently, asserting that it universally decreases technology costs does not capture the full picture, as there can be upfront or ongoing expenses that ensure the technology functions effectively. On the other hand, the other choices highlight clear benefits of teleconferencing. It indeed facilitates remote participation, allowing teams spread across locations to collaborate seamlessly. Furthermore, teleconferencing enhances communication by enabling real-time interactions which can be more effective than email or text. While the technology setup may incur costs, the overall aspect of travel, communication obstacles, and participant access provides substantial benefits that outweigh these potential drawbacks.