Southwest Airlines Professional Communications Certification Practice Exam

Which of the following is NOT a successful tactic to use when managing a team?

1. Clear communication

2. Building trust

3. Being late

4. Setting shared goals

The correct answer is: Being late

Being late is not a successful tactic when managing a team because it undermines the principles of effective leadership and teamwork. Timeliness demonstrates respect for others' time and fosters a professional environment. When a leader is frequently late, it can lead to frustration and a lack of trust among team members. Moreover, it sets a negative example regarding accountability and commitment, which can diminish team morale and cohesion. In contrast, clear communication is vital for ensuring that all team members understand their roles, tasks, and objectives, thereby facilitating collaboration. Building trust among team members promotes a supportive atmosphere where individuals feel valued and are more willing to engage and contribute. Setting shared goals helps align the team’s efforts towards common objectives, enhancing productivity and motivation. Together, these tactics contribute to a more effective and harmonious team dynamic, while being late only detracts from that success.