Southwest Airlines Professional Communications Certification Practice Exam

Which of the following is an acceptable Bonafide Occupational Qualification Question (BOQQ)?

1. Are you a high school graduate?

2. If hired, can you show proof of age?

3. Do you have any disabilities?

4. Can you relocate?

The correct answer is: If hired, can you show proof of age?

The question about whether an individual can show proof of age is an acceptable Bonafide Occupational Qualification Question (BOQQ). In certain industries, particularly those where age restrictions are legally mandated—such as in jobs involving the sale of alcohol or working in environments where minors are present—employers are allowed to verify an applicant's age. This aligns with legal requirements and ensures compliance with regulations intended to protect both the employee and the employer. In contrast, the other options are not considered acceptable BOQQs as they do not align with the foundational principles of non-discrimination in the hiring processes. Questions regarding high school graduation, disabilities, or relocation issues do not directly pertain to occupational qualifications mandated by law. Asking about disabilities, for example, can lead to potential discrimination and is often better handled after a job offer has been made, in relation to accommodations that might be required.