Southwest Airlines Professional Communications Certification Practice Exam

Disable ads (and more) with a membership for a one time $4.99 payment

Study for the Southwest Airlines Professional Communications Certification Exam. Engage with flashcards and multiple-choice questions. Each question offers hints and explanations to boost your preparation. Ace your exam!

Practice this question and more.


Which type of memos do workers send to supervisors after business trips?

  1. Field Report

  2. Trip Report

  3. Response

  4. Directive

The correct answer is: Trip Report

The correct choice is a trip report, which is a common type of memo used in professional settings to summarize and communicate the outcomes and experiences from a business trip. Trip reports typically detail the objectives of the trip, key activities undertaken, significant findings or insights gained, and any follow-up actions that may be necessary. This format helps ensure that supervisors are informed about the trip's effectiveness and the value it added to the organization. Field reports usually focus on specific observations or analyses related to a project or area of work rather than summarizing travel experiences. Response memos are typically used to address or reply to previous communications, and directive memos are meant to communicate orders or instructions from management. These types of memos do not serve the specific purpose of summarizing the outcomes of business travel.