Southwest Airlines Professional Communications Certification Practice Exam

Which type of memos reports on inspection and procedures?

1. Field Report

2. Trip Report

3. Response

4. Directive

The correct answer is: Field Report

A Field Report is specifically designed to document observations, inspections, and procedural adherence during a field operation or a specific event. It typically includes details about what was observed, the context of the inspection, and any recommendations or follow-ups required based on the findings. This type of memo ensures that stakeholders are aware of conditions or practices in the field and provides a formal record for future reference. The other types of reports serve different purposes. A Trip Report generally focuses on summarizing travel experiences, objectives achieved during a trip, and any relevant insights from meetings or events attended. A Response memo addresses specific inquiries or requests for information, providing answers or necessary feedback. A Directive memo serves to communicate orders or instructions from a superior to subordinates, outlining tasks or procedures that need to be followed. Each of these has a distinct focus, setting the Field Report apart as the appropriate choice for reporting on inspections and procedures.